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- (your street
- city, state, zip)
-
- (date)
-
-
- (name
- street
- city, state, zip)
-
- Dear ____ (name):
-
- We shipped your order no. ____ (number) for ______
- number and item) air express, special delivery instead
- of parcel post because we thought that time was a
- critical factor.
-
- Because our assumption was our error, we are
- mailing you a credit for the difference in delivery
- rates.
-
- Sincerely,
-
-
-
- (name)
- (title)
-